HelpDesk
$10000
Local Software with Web
4
Details
HelpDesk Master
$425
1
Unlimited
1 year included
Year 2 15% or current list price
Helpdesk-3
$5000
unlimited (by web) up to 10 in C-S
5 % by year
17 % by year
HelpLine
$25
10
500
Annual maintenance 20% of license
HelpMaster Pro Web Suite
$1680
Unlimited with Staff Support Module
Unlimited with Client Access Module
1 year Standard included. 1 year Premium add 10%
45% without Premium support
HelpSTAR
$4995
2
HelpTrac
$675
unlimited
20% of product cost
free with support agreement
ieSupportManager Helpdesk Web Edition
$630
10% of license fee (minimum $126)
IncidentMonitor(TM)
$3995
5
20% annually
Included in maintenance
iTrack Workgroup
$1495
Magnoware DataTrack System 3.5
$349
No
NetHelpDesk
$600
10% (inc above)
0.1
NetKeeper Captain CRM
$6250
included in upgrades
0.15
NILEX
15% of licence price per year
Numara Track-It!
$3895
5 named or 3 concurrent technicians
100
25% annually of MSRP
Included with maintenance
Operation Center
$15000
150 Licensed Nodes
Included with Maintenance
18% Annual Maintenance
Oxygen Helpdesk Management Software
$1750
50
25% per annum
PhaseWare Tracker - External Help Desk Software
$995
Annual maintenance 25% of license
n/a
Planet FM
600+
600
12% of licence fee
ProjecTrak Lotus Notes Help Desk
$8995
% of list price.
Resolve IT!
$750
0.18
Free with Maintenance Contract
SDS HelpDesk Solutions
$195
Support Desk
$400
Free for 1 year, 20% of purchase price for add. yr
Support FetchDog
$495
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