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the entire directory   only this category  Advanced Search Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements  HelpTrac $675  Local Software with Web  1  unlimited  20% of product cost  free with support agreement   Not required   Not required                        HelpTrac                                                 HelpTrac                             HelpTrac Details HelpDesk Master $425  Local Software with Web  1  Unlimited  1 year included  Year 2 15% or current list price   Not required  Required                        HelpDesk Master                                                 HelpDesk Master                             HelpDesk Master Details amberCat Help Desk $1685  Local Software with Web  10 concurrent users at this price, unlimited from web browser  unlimited  $80 (email) $300 (phone) per annum  Included in licence   Not required  Required                        amberCat Help Desk                                                 amberCat Help Desk                             amberCat Help Desk Details ieSupportManager Helpdesk Web Edition $630  Local Software with Web  Unlimited  Unlimited  10% of license fee (minimum $126)     Not required  Required                        ieSupportManager Helpdesk Web Edition                                                 ieSupportManager Helpdesk Web Edition                             ieSupportManager Helpdesk Web Edition Details Resolve IT! $750  Local Software with Web  1  Unlimited  0.18  Free with Maintenance Contract   Not required   Not required                        Resolve IT!                                                 Resolve IT!                             Resolve IT! Details SDS HelpDesk Solutions $195  Local Software with Web  1  Unlimited       Not required  Required                        SDS HelpDesk Solutions                                                 SDS HelpDesk Solutions                             SDS HelpDesk Solutions Details SupportMonkey 2002 $224  Local Software with Web  Unlimited  Unlimited  Free  Discount available   Not required  Required                        SupportMonkey 2002                                                 SupportMonkey 2002                             SupportMonkey 2002 Details NILEX $10000  Local Software with Web  2  1  15% of licence price per year    Required  Required                        NILEX                                                 NILEX                             NILEX Details Assyst $81145  Local Software with Web  10  10  20% per year    Required   Not required                        Assyst                                                 Assyst                             Assyst Details HelpDesk $10000  Local Software with Web  4  4       Not required  Required                        HelpDesk                                                 HelpDesk                             HelpDesk Details NetHelpDesk $600  Local Software with Web  1  unlimited  10% (inc above)  0.1   Not required  Required                        NetHelpDesk                                                 NetHelpDesk                             NetHelpDesk Details Planet FM $5000  Local Software with Web  600+  600  12% of licence fee    Required  Required                        Planet FM                                                 Planet FM                             Planet FM Details VI Service Desk $4200  Local Software with Web  6  Unlimited  First year free, following years 15% of license cost.  15% of base cost,, after 1st year   Not required   Not required                        VI Service Desk                                                 VI Service Desk                             VI Service Desk Details Magnoware DataTrack System 3.5 $349  Local Software with Web  1  Unlimited  No     Not required  Required                        Magnoware DataTrack System 3.5                                                 Magnoware DataTrack System 3.5                             Magnoware DataTrack System 3.5 Details SupportDesk $400  Local Software with Web  1  Unlimited  Included in above  Free for first year, 20% of license fee thereafter   Not required   Not required                        SupportDesk                                                 SupportDesk                             SupportDesk Details Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements    Pages: [<<] 1 2 3

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