Home
Search
Comparison Charts
Discussion Forums
Research Cart
Add a Listing
Update a Listing
Advertise
Event Calendar
What's New
Top Rated
Contact Us
Log In
the entire directory
only this category
Advanced Search
Help Desk
Price
Type
Licensed
Technicians
Licensed
Customers
Support
Costs
Upgrade
Costs
Software for
Customers
Software for
Technicians
Acceptable Servers
Help Desk
Compatible Server Software
Acceptable Workstations
Help Desk
Features
Help Desk
More
Details
Server is Provided
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Novell Netware
Macintosh
Server Software is Provided
Perl
PHP
ASP
Sendmail
SMTP
MySQL
Microsoft SQL Server
Microsoft Access
Sybase
PostgreSQL
Oracle
Cold Fusion
ODBC
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Macintosh
PDA's
Searchable database
Reference numbers assigned
F.A.Q. (knowledgebase)
Customer information database
Asset tracking database
Billing/Sales database
Automatic escalation
Follow-up satisfaction surveys
Reporting / Statistics
Customer history
Confirmation email
Technician email notifications
Pager capable
News/status notification announcements
LiveTime Support
$7500
Completely Web Based
5
Unlimited
15% of base price per year
Not required
Not required
LiveTime Support
LiveTime Support
LiveTime Support
Details
eFirstHelp
$999
Completely Web Based
1
100
12 %
Included in Support Cost
Not required
Not required
eFirstHelp
eFirstHelp
eFirstHelp
Details
EnterpriseWizard
$2850
Completely Web Based
3
Unlimited
20% of current license value annually
Included in annual support contract
Not required
Not required
EnterpriseWizard
EnterpriseWizard
EnterpriseWizard
Details
Castle Support
$60
Completely Web Based
Unlimited
Unlimited
Not required
Not required
Castle Support
Castle Support
Castle Support
Details
RightNow Web
$75000
Completely Web Based
Unlimited
Unlimited for 2 years. Software must be purchased again after 2 years.
RightNow Web
RightNow Web
RightNow Web
Details
WonderDesk SQL
$2499
Completely Web Based
Unlimited
Unlimited
included in upgrade costs
$249/ year
Not required
Not required
WonderDesk SQL
WonderDesk SQL
WonderDesk SQL
Details
Numara FootPrints
$9995
Completely Web Based
3
Unlimited
20 -25 % annually of total software order
Included w/ Maintenance Contract
Not required
Not required
Numara FootPrints
Numara FootPrints
Numara FootPrints
Details
ITracker
$0
Completely Web Based
Not required
Not required
ITracker
ITracker
ITracker
Details
Information Resource Manager
$0
Completely Web Based
Unlimited
Unlimited
No official support
Open Source (Free)
Not required
Not required
Information Resource Manager
Information Resource Manager
Information Resource Manager
Details
Taskman Pro! v.3
$499
Completely Web Based
unlimited
unlimited
Not required
Not required
Taskman Pro! v.3
Taskman Pro! v.3
Taskman Pro! v.3
Details
Double Choco Latte
$0
Completely Web Based
Unlimited
Unlimited
Not required
Not required
Double Choco Latte
Double Choco Latte
Double Choco Latte
Details
eJournal RMS 2.7
$15000
Completely Web Based
10
unlimited
free
included in 15% maintance fee
Not required
Not required
eJournal RMS 2.7
eJournal RMS 2.7
eJournal RMS 2.7
Details
SiteHelpdesk-IT
$2000
Completely Web Based
5
unlimited
included with upgrades
15% after one year
Not required
Not required
SiteHelpdesk-IT
SiteHelpdesk-IT
SiteHelpdesk-IT
Details
PerlDesk
$39
Completely Web Based
Unlimmited
Unlimmited
Not required
Not required
PerlDesk
PerlDesk
PerlDesk
Details
Request Tracker (RT)
$0
Completely Web Based
unlimited
unlimited
free (Mailing List) or from $6000p.a.
none
Not required
Not required
Request Tracker (RT)
Request Tracker (RT)
Request Tracker (RT)
Details
SiteHelpDesk
$1000
Completely Web Based
5
unlimited
included with upgrades - 15%
15% of software price (after first year)
Not required
Not required
SiteHelpDesk
SiteHelpDesk
SiteHelpDesk
Details
e11 help desk software and Knowledge Management
$6500
Completely Web Based
unlimited
unlimited
10% after first year of free support
10 % after one year
Not required
Not required
e11 help desk software and Knowledge Management
e11 help desk software and Knowledge Management
e11 help desk software and Knowledge Management
Details
Online Work Order Suite: Professional Edition
$900
Completely Web Based
Unlimited
Unlimited
included with upgrades (25%)
25% of software price (after first year)
Not required
Not required
Online Work Order Suite: Professional Edition
Online Work Order Suite: Professional Edition
Online Work Order Suite: Professional Edition
Details
Weblication ProFault
$1200
Completely Web Based
Unlimited
Unlimited
20% of purchase cost
Free if support option taken
Not required
Not required
Weblication ProFault
Weblication ProFault
Weblication ProFault
Details
Support Services Manager (SSM)
$0
Completely Web Based
Unlimited
Unlimited
Included - Free
Included - Free
Not required
Not required
Support Services Manager (SSM)
Support Services Manager (SSM)
Support Services Manager (SSM)
Details
Bugzero
$299
Completely Web Based
5
5
free for 3 month.
free for 5 month, 30% discount after
Not required
Not required
Bugzero
Bugzero
Bugzero
Details
Cerberus Helpdesk
$499
Completely Web Based
Unlimited
Unlimited
Free
30% discount
Not required
Not required
Cerberus Helpdesk
Cerberus Helpdesk
Cerberus Helpdesk
Details
OTRS - Open Ticket Request System
$0
Completely Web Based
Unlimited
Unlimited
Not required
Not required
OTRS - Open Ticket Request System
OTRS - Open Ticket Request System
OTRS - Open Ticket Request System
Details
OneOrZero Helpdesk
$0
Completely Web Based
Unlimited
Unlimited
none
none
Not required
Not required
OneOrZero Helpdesk
OneOrZero Helpdesk
OneOrZero Helpdesk
Details
Online Work Order Suite: Lite Edition for PHP
$150
Completely Web Based
5
Unlimited
Included with upgrades (25%)
25% of software price (after first year)
Not required
Not required
Online Work Order Suite: Lite Edition for PHP
Online Work Order Suite: Lite Edition for PHP
Online Work Order Suite: Lite Edition for PHP
Details
Help Desk 6.5 by Expinion.net
$249
Completely Web Based
Unlimited
Unlimited
<1/2 Price
Not required
Not required
Help Desk 6.5 by Expinion.net
Help Desk 6.5 by Expinion.net
Help Desk 6.5 by Expinion.net
Details
WebCISS
$2000
Completely Web Based
Unlimited
Unlimited
Included with upgrade costs
Free for first year - 20% per annum after that
Not required
Not required
WebCISS
WebCISS
WebCISS
Details
Artologik HelpDesk 3.2
$650
Completely Web Based
2
Unlimited
195 USD (includes Upgrade Agreement)
Upgrade Agreement enables paying the price difference only for upgrade, 100 USD
Not required
Not required
Artologik HelpDesk 3.2
Artologik HelpDesk 3.2
Artologik HelpDesk 3.2
Details
One or Zero Helpdesk & Task Management System
$0
Completely Web Based
0
0
Not required
Not required
One or Zero Helpdesk & Task Management System
One or Zero Helpdesk & Task Management System
One or Zero Helpdesk & Task Management System
Details
Help Desk
Price
Type
Licensed
Technicians
Licensed
Customers
Support
Costs
Upgrade
Costs
Software for
Customers
Software for
Technicians
Acceptable Servers
Help Desk
Compatible Server Software
Acceptable Workstations
Help Desk
Features
Help Desk
More
Details
Server is Provided
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Novell Netware
Macintosh
Server Software is Provided
Perl
PHP
ASP
Sendmail
SMTP
MySQL
Microsoft SQL Server
Microsoft Access
Sybase
PostgreSQL
Oracle
Cold Fusion
ODBC
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Macintosh
PDA's
Searchable database
Reference numbers assigned
F.A.Q. (knowledgebase)
Customer information database
Asset tracking database
Billing/Sales database
Automatic escalation
Follow-up satisfaction surveys
Reporting / Statistics
Customer history
Confirmation email
Technician email notifications
Pager capable
News/status notification announcements
Pages: 1
2
3
4
5
6
[>>]
Copyright
© 2014 HelpDesks.com. All rights reserved.