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the entire directory   only this category  Advanced Search Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements  Help Centric $55  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        Help Centric                                                 Help Centric                             Help Centric Details Online Work Order Suite: Professional Edition $900  Completely Web Based  Unlimited  Unlimited  included with upgrades (25%)  25% of software price (after first year)   Not required   Not required                        Online Work Order Suite: Professional Edition                                                 Online Work Order Suite: Professional Edition                             Online Work Order Suite: Professional Edition Details Severity One Enterprise $3000  Completely Web Based  3  50  20%  Included in support   Not required   Not required                        Severity One Enterprise                                                 Severity One Enterprise                             Severity One Enterprise Details Weblication ProFault $1200  Completely Web Based  Unlimited  Unlimited  20% of purchase cost  Free if support option taken   Not required   Not required                        Weblication ProFault                                                 Weblication ProFault                             Weblication ProFault Details eMagic Touchpoint $50000  Completely Web Based  50 concurrent users  Unlimited  17.5% of software cost includes upgrades     Not required   Not required                        eMagic Touchpoint                                                 eMagic Touchpoint                             eMagic Touchpoint Details VSO-XP $295  Completely Web Based  5  Unlimited  Included w/upgrade  20%   Not required   Not required                        VSO-XP                                                 VSO-XP                             VSO-XP Details WWW Help Desk Pro $3000  Completely Web Based  unlimited  unlimited  free for 6 months  1600   Not required   Not required                        WWW Help Desk Pro                                                 WWW Help Desk Pro                             WWW Help Desk Pro Details Cerberus Helpdesk $499  Completely Web Based  Unlimited  Unlimited  Free  30% discount   Not required   Not required                        Cerberus Helpdesk                                                 Cerberus Helpdesk                             Cerberus Helpdesk Details COIGN $4995  Completely Web Based  Unlimited  Unlimited  18%  Included in Maintenance   Not required   Not required                        COIGN                                                 COIGN                             COIGN Details TESS $9800  Completely Web Based  unlimited  unlimited  0.175  0.05   Not required   Not required                        TESS                                                 TESS                             TESS Details Online Work Order Suite: Lite Edition for PHP $150  Completely Web Based  5  Unlimited  Included with upgrades (25%)  25% of software price (after first year)   Not required   Not required                        Online Work Order Suite: Lite Edition for PHP                                                 Online Work Order Suite: Lite Edition for PHP                             Online Work Order Suite: Lite Edition for PHP Details IssueTrak $2500  Completely Web Based  3  100  20% Both Upgrade and Support  20% Both Upgrade and Support   Not required   Not required                        IssueTrak                                                 IssueTrak                             IssueTrak Details Help Desk 6.5 by Expinion.net $249  Completely Web Based  Unlimited  Unlimited    <1/2 Price    Not required   Not required                        Help Desk 6.5 by Expinion.net                                                 Help Desk 6.5 by Expinion.net                             Help Desk 6.5 by Expinion.net Details Artologik HelpDesk 3.2 $650  Completely Web Based  2  Unlimited  195 USD (includes Upgrade Agreement)  Upgrade Agreement enables paying the price difference only for upgrade, 100 USD   Not required   Not required                        Artologik HelpDesk 3.2                                                 Artologik HelpDesk 3.2                             Artologik HelpDesk 3.2 Details Phixus $716  Completely Web Based  1  1  $143 per license per year     Not required   Not required                        Phixus                                                 Phixus                             Phixus Details h2desk PHP Help Desk $199  Completely Web Based  Unlimited  Unlimited  None  $29.99/year   Not required   Not required                        h2desk PHP Help Desk                                                 h2desk PHP Help Desk                             h2desk PHP Help Desk Details rap-X $500  Completely Web Based  Unlimited  Unlimited  Full Support included in fee  Annual Fee   Not required   Not required                        rap-X                                                 rap-X                             rap-X Details Cynergy Help Desk Software $1297  Completely Web Based  3  Unlimited  20% of cost  Included in Annual Maintenance   Not required   Not required                        Cynergy Help Desk Software                                                 Cynergy Help Desk Software                             Cynergy Help Desk Software Details Bankoi Web HelpDesk $60  Completely Web Based  100  100  FREE  60   Not required   Not required                        Bankoi Web HelpDesk                                                 Bankoi Web HelpDesk                             Bankoi Web HelpDesk Details IssueTrak, Inc. $750  Completely Web Based  1  Unlimited  20% of List Price     Not required   Not required                        IssueTrak, Inc.                                                 IssueTrak, Inc.                             IssueTrak, Inc. Details Helpdesk In Flash FAQ Ticket support $64  Completely Web Based  Unlimited  Unlimited  Free  Free   Not required   Not required                        Helpdesk In Flash FAQ Ticket support                                                 Helpdesk In Flash FAQ Ticket support                             Helpdesk In Flash FAQ Ticket support Details ReadyDesk $100  Completely Web Based  1  Unlimited       Not required   Not required                        ReadyDesk                                                 ReadyDesk                             ReadyDesk Details Help Desk for Small Business $999  Completely Web Based  1  unlimited  250  250   Not required   Not required                        Help Desk for Small Business                                                 Help Desk for Small Business                             Help Desk for Small Business Details HelpSpot Help Desk Software $179  Completely Web Based  1  Unlimited       Not required   Not required                        HelpSpot Help Desk Software                                                 HelpSpot Help Desk Software                             HelpSpot Help Desk Software Details HelpConnection.NET $1999  Completely Web Based  Unlimited  Unlimited  Both support & upgrades for $400 annually.  Both support & upgrades for $400 annually.   Not required   Not required                        HelpConnection.NET                                                 HelpConnection.NET                             HelpConnection.NET Details ManageEngine ServiceDesk Plus $595  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        ManageEngine ServiceDesk Plus                                                 ManageEngine ServiceDesk Plus                             ManageEngine ServiceDesk Plus Details Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements    Pages: [<<] 1 2 3 4 5 6 [>>]

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