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the entire directory   only this category  Advanced Search Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements  CoreDESK $2000  Completely Web Based  5  2  Free Support Costs  Free Upgrade Costs   Not required   Not required                        CoreDESK                                                 CoreDESK                             CoreDESK Details rap-X $500  Completely Web Based  Unlimited  Unlimited  Full Support included in fee  Annual Fee   Not required   Not required                        rap-X                                                 rap-X                             rap-X Details Flextic - Flexible Ticket $49  Completely Web Based  unlimited  unlimited    30                            Flextic - Flexible Ticket                                                 Flextic - Flexible Ticket                             Flextic - Flexible Ticket Details Information Resource Manager (IRM) $0  Completely Web Based  Unlimited  Unlimited  $0  $0   Not required   Not required                        Information Resource Manager (IRM)                                                 Information Resource Manager (IRM)                             Information Resource Manager (IRM) Details VanillaSoft Helpdesk 2004 $1950  Completely Web Based  20  20       Not required   Not required                        VanillaSoft Helpdesk 2004                                                 VanillaSoft Helpdesk 2004                             VanillaSoft Helpdesk 2004 Details X-TRAX $0  Completely Web Based  Unlimited  Unlimited  0.00  0.00   Not required   Not required                        X-TRAX                                                 X-TRAX                             X-TRAX Details Cynergy Help Desk Software $1297  Completely Web Based  3  Unlimited  20% of cost  Included in Annual Maintenance   Not required   Not required                        Cynergy Help Desk Software                                                 Cynergy Help Desk Software                             Cynergy Help Desk Software Details Bankoi Web HelpDesk $60  Completely Web Based  100  100  FREE  60   Not required   Not required                        Bankoi Web HelpDesk                                                 Bankoi Web HelpDesk                             Bankoi Web HelpDesk Details IssueTrak, Inc. $750  Completely Web Based  1  Unlimited  20% of List Price     Not required   Not required                        IssueTrak, Inc.                                                 IssueTrak, Inc.                             IssueTrak, Inc. Details Helpdesk In Flash FAQ Ticket support $64  Completely Web Based  Unlimited  Unlimited  Free  Free   Not required   Not required                        Helpdesk In Flash FAQ Ticket support                                                 Helpdesk In Flash FAQ Ticket support                             Helpdesk In Flash FAQ Ticket support Details ReadyDesk $100  Completely Web Based  1  Unlimited       Not required   Not required                        ReadyDesk                                                 ReadyDesk                             ReadyDesk Details Help Desk for Small Business $999  Completely Web Based  1  unlimited  250  250   Not required   Not required                        Help Desk for Small Business                                                 Help Desk for Small Business                             Help Desk for Small Business Details SysAid Free Help Desk Software $0  Completely Web Based  2  100       Not required   Not required                        SysAid Free Help Desk Software                                                 SysAid Free Help Desk Software                             SysAid Free Help Desk Software Details iQHelpdesk $957  Completely Web Based  1  Unlimited  18% after Year 1  18% after Year 1   Not required   Not required                        iQHelpdesk                                                 iQHelpdesk                             iQHelpdesk Details SchoolHelpDesk.Net $500  Completely Web Based  Unlimited  Unlimited  free email support  $500 annual maintenance   Not required   Not required                        SchoolHelpDesk.Net                                                 SchoolHelpDesk.Net                             SchoolHelpDesk.Net Details MAX Help Desk $125  Completely Web Based  2  Unlimited  N/A  300 and up   Not required   Not required                        MAX Help Desk                                                 MAX Help Desk                             MAX Help Desk Details HelpSpot Help Desk Software $179  Completely Web Based  1  Unlimited       Not required   Not required                        HelpSpot Help Desk Software                                                 HelpSpot Help Desk Software                             HelpSpot Help Desk Software Details HelpConnection.NET $1999  Completely Web Based  Unlimited  Unlimited  Both support & upgrades for $400 annually.  Both support & upgrades for $400 annually.   Not required   Not required                        HelpConnection.NET                                                 HelpConnection.NET                             HelpConnection.NET Details AdaptDS CRM $1950  Completely Web Based  3  Unlimited  Free with hosted service     Not required   Not required                        AdaptDS CRM                                                 AdaptDS CRM                             AdaptDS CRM Details RedCape $40  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        RedCape                                                 RedCape                             RedCape Details Helpdesk Pilot $300  Completely Web Based  5  15000                                Helpdesk Pilot                                                 Helpdesk Pilot                             Helpdesk Pilot Details Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements    Pages: [<<] 1 2 3 4 5 6 [>>]

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