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Web Site URL:	http://www.netkeeper.com
Discussion Forum:	Participate in the NetKeeper Captain CRM Discussion Forum
Category:	Local Software with Web
Description:	NetKeeper Captain CRM offers a well integrated customer centered business solution. The program creates a closed loop seamless flow of information from customer service and support to business marketing and sales.
Price:	$6250
Licensed Customers:	unlimited
Licensed Technicians:	5
Additional pricing options page URL:	http://www.netkeeper.com/web8.htm
Free upgrades? If so, how long?:	1 year
Upgrade costs:	0.15
Support costs:	included in upgrades
Locally installed software for customers:	Not Required
Locally installed software for technicians:	Not Required
Acceptable Servers:	Not Applicable. Server is provided.      Unix      Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95      Windows 3.11      Novell Netware      Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.      Perl      PHP      ASP      Sendmail      SMTP      MySQL   Microsoft SQL Server      Microsoft Access      Sybase      PostgreSQL      Oracle      Cold Fusion      ODBC
Acceptable Workstations:	Unix      Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95      Windows 3.11      Macintosh      PDA's (eg. Palm Pilot)
Features:	Searchable database   Reference numbers assigned   F.A.Q. (knowledgebase)   Customer information database   Asset tracking database   Billing/Sales database   Automatic escalation   Follow-up satisfaction surveys   Reporting/Statistics   Customer history   Confirmation email sent to customers   Technician email notifications   Pager capable      News/status notification announcements
Customizable Features:	Fields   Templates   Font appearance   Tables      Button images   Background
Source code available?:	Additional Cost

* This information was submitted to HelpDesks.com by the help desk vendor.
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