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Web Site URL:	http://www.affordablehelpdesksoftware.com/pro_edition.htm
Discussion Forum:	Participate in the AccessAble Help Desk Professional Edition Discussion Forum
Category:	Local Software with Web
Description:	The program contains a windows based interface developed in Microsoft Access and a browser interface using Active Server Pages. Comprehensive, yet easy to install, learn and use. Registered users receive 20 web page styles and .html templates which they can modify. No hidden costs.
Price:	$499
Licensed Customers:	Unlimited
Licensed Technicians:	Unlimited
Additional pricing options page URL:
Free upgrades? If so, how long?:	No limit, provided via email/download.
Upgrade costs:
Support costs:
Locally installed software for customers:	Not Required
Locally installed software for technicians:	Not Required
Acceptable Servers:	Not Applicable. Server is provided.      Unix      Linux   Windows NT   Windows 2000      Windows ME   Windows 98   Windows 95      Windows 3.11      Novell Netware      Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.      Perl      PHP   ASP      Sendmail      SMTP      MySQL      Microsoft SQL Server   Microsoft Access      Sybase      PostgreSQL      Oracle      Cold Fusion      ODBC
Acceptable Workstations:	Unix      Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95      Windows 3.11      Macintosh      PDA's (eg. Palm Pilot)
Features:	Searchable database   Reference numbers assigned   F.A.Q. (knowledgebase)      Customer information database   Asset tracking database      Billing/Sales database      Automatic escalation      Follow-up satisfaction surveys      Reporting/Statistics      Customer history      Confirmation email sent to customers      Technician email notifications      Pager capable      News/status notification announcements
Customizable Features:	Fields   Templates      Font appearance      Tables      Button images      Background
Source code available?:	No

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