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Web Site URL:	http://www.kemma.com
Discussion Forum:	Participate in the BridgeTrak for Web Discussion Forum
Category:	Completely Web Based
Description:	BridgeTrak for Web (Ver. 5.0) is a fully-web based helpdesk and tracking software for Windows 2000/XP. Offers abundance of features and the ability to scale to more a powerful DMBS as your organization grows.
Price:	$995
Licensed Customers:	5
Licensed Technicians:	5
Additional pricing options page URL:	http://www.kemma.com/prices.htm
Free upgrades? If so, how long?:	Yes - with purchase of Preferred Support
Upgrade costs:
Support costs:
Locally installed software for customers:	Not Required
Locally installed software for technicians:	Not Required
Acceptable Servers:	Not Applicable. Server is provided.      Unix      Linux   Windows NT   Windows 2000      Windows ME      Windows 98      Windows 95      Windows 3.11      Novell Netware      Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.      Perl      PHP   ASP      Sendmail   SMTP      MySQL   Microsoft SQL Server   Microsoft Access   Sybase      PostgreSQL   Oracle      Cold Fusion   ODBC
Acceptable Workstations:	Unix   Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95   Windows 3.11   Macintosh      PDA's (eg. Palm Pilot)
Features:	Searchable database   Reference numbers assigned   F.A.Q. (knowledgebase)   Customer information database   Asset tracking database      Billing/Sales database   Automatic escalation      Follow-up satisfaction surveys   Reporting/Statistics   Customer history   Confirmation email sent to customers   Technician email notifications   Pager capable      News/status notification announcements
Customizable Features:	Fields   Templates      Font appearance      Tables      Button images      Background
Source code available?:	No

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.