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Web Site URL:	http://www.trackfree.net
Discussion Forum:	Participate in the TrackFree - Help Desk Software Discussion Forum
Category:	Local Software with Web
Description:	Free and comprehensive Help Desk program for tracking work orders, automatic inventory of hardware and software, reports and queries. TrackFree help desk enables you to: keep track of PC configurations and assets; manage your help desk work orders; perform reports and user defined queries.
Price:	$0
Licensed Customers:	Unlimited
Licensed Technicians:	5
Additional pricing options page URL:	http://www.trackfree.net/whyfree.asp
Free upgrades? If so, how long?:	Yes
Upgrade costs:	None
Support costs:
Locally installed software for customers:	Not Required
Locally installed software for technicians:	Not Required
Acceptable Servers:	Not Applicable. Server is provided.      Unix      Linux   Windows NT   Windows 2000      Windows ME      Windows 98      Windows 95      Windows 3.11      Novell Netware      Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.      Perl      PHP      ASP      Sendmail   SMTP      MySQL   Microsoft SQL Server   Microsoft Access      Sybase      PostgreSQL      Oracle      Cold Fusion      ODBC
Acceptable Workstations:	Unix      Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95      Windows 3.11      Macintosh      PDA's (eg. Palm Pilot)
Features:	Searchable database   Reference numbers assigned   F.A.Q. (knowledgebase)      Customer information database   Asset tracking database   Billing/Sales database   Automatic escalation      Follow-up satisfaction surveys   Reporting/Statistics      Customer history   Confirmation email sent to customers   Technician email notifications      Pager capable      News/status notification announcements
Customizable Features:	Fields      Templates      Font appearance      Tables      Button images      Background
Source code available?:	No

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.