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Web Site URL:	http://www.cslive.com/
Discussion Forum:	Participate in the CSLive -- Integrated Tickets/KDB/Live Chat/Meetings Discussion Forum
Category:	Remotely Hosted
Description:	Integrated Help Desk, Ticket System, Knowledge DataBase, Live Customer Chat, Online Live Meeting, Site Visitor Tracker, Internal Communications, Contact Management, Work Orders, and Office Management System! 100% web-based, customizable system for small and large sized businesses.
Price:	$19 per seat/month
Licensed Customers:	Unlimited
Licensed Technicians:	1
Additional pricing options page URL:
Free upgrades? If so, how long?:	Yes; Forever
Upgrade costs:	FREE
Support costs:	FREE
Locally installed software for customers:	Not Required
Locally installed software for technicians:	Not Required
Acceptable Servers:	Not Applicable. Server is provided.      Unix      Linux      Windows NT      Windows 2000      Windows ME      Windows 98      Windows 95      Windows 3.11      Novell Netware      Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.      Perl      PHP      ASP      Sendmail      SMTP      MySQL      Microsoft SQL Server      Microsoft Access      Sybase      PostgreSQL      Oracle      Cold Fusion      ODBC
Acceptable Workstations:	Unix   Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95   Windows 3.11   Macintosh   PDA's (eg. Palm Pilot)
Features:	Searchable database   Reference numbers assigned   F.A.Q. (knowledgebase)   Customer information database   Asset tracking database   Billing/Sales database   Automatic escalation   Follow-up satisfaction surveys   Reporting/Statistics   Customer history   Confirmation email sent to customers   Technician email notifications   Pager capable   News/status notification announcements
Customizable Features:	Fields   Templates   Font appearance   Tables   Button images      Background
Source code available?:	No

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.