Previous Helpdesk In Flash FAQ Ticket support  Next
Web Site URL:	http://www.helpdeskcustomersupport.com
Discussion Forum:	Participate in the Helpdesk In Flash FAQ Ticket support Discussion Forum
Category:	Completely Web Based
Description:	Helpdesk with knowledgebase let's you help your customer online faster. Self building FAQ manager. Unlimited domains, Unlimited trouble tickets, support staff, and excellent 7x24 support with free installtion help.
Price:	$64
Licensed Customers:	Unlimited
Licensed Technicians:	Unlimited
Additional pricing options page URL:	http://www.HelpdeskCustomerSupport.com
Free upgrades? If so, how long?:	One year
Upgrade costs:	Free
Support costs:	Free
Locally installed software for customers:	Not Required
Locally installed software for technicians:	Not Required
Acceptable Servers:	Not Applicable. Server is provided.      Unix      Linux   Windows NT   Windows 2000      Windows ME      Windows 98      Windows 95      Windows 3.11      Novell Netware      Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.      Perl      PHP   ASP   Sendmail   SMTP      MySQL   Microsoft SQL Server   Microsoft Access      Sybase      PostgreSQL      Oracle      Cold Fusion   ODBC
Acceptable Workstations:	Unix   Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95   Windows 3.11   Macintosh      PDA's (eg. Palm Pilot)
Features:	Searchable database   Reference numbers assigned   F.A.Q. (knowledgebase)   Customer information database      Asset tracking database      Billing/Sales database   Automatic escalation      Follow-up satisfaction surveys   Reporting/Statistics   Customer history   Confirmation email sent to customers   Technician email notifications      Pager capable      News/status notification announcements
Customizable Features:	Fields   Templates   Font appearance   Tables   Button images   Background
Source code available?:	Additional Cost   12,000

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.