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ThinMind Issue Tracking

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Web Site URL:  http://www.thinmind.com/Sales/Default.asp
Discussion Forum:   Participate in the ThinMind Issue Tracking Discussion Forum
Category:  Remotely Hosted
Description:  ThinMind is an integrated administrative tracking solution that allows employees / contractors to enter and work issues from anywhere, at anytime. Try our FREE 30-day trial ... and allow your organization to collect and manage issues more efficiently and effectively.
Price:  $10 per user per month
Licensed Customers:  same as above
Licensed Technicians:  same as above
Additional pricing options page URL:  http://www.thinmind.com/Sales/Pricing.htm
Free upgrades? If so, how long?:  Price includes upgrades, maintenace, and support for system adminstrators.
Upgrade costs:  None
Support costs:  None
Locally installed software for customers:   Not Required  
Locally installed software for technicians:   Not Required  
Acceptable Servers:

         

  Not Applicable. Server is provided.
     Unix
     Linux
     Windows NT
     Windows 2000
     Windows ME
     Windows 98
     Windows 95
     Windows 3.11
     Novell Netware
     Macintosh
Compatible Server Software:

     

  Not Applicable. Server software is provided.
     Perl
     PHP
     ASP
     Sendmail
     SMTP
     MySQL
     Microsoft SQL Server
     Microsoft Access
     Sybase
     PostgreSQL
     Oracle
     Cold Fusion
     ODBC
Acceptable Workstations:

   

     Unix
     Linux
  Windows NT
  Windows 2000
  Windows ME
  Windows 98
  Windows 95
  Windows 3.11
     Macintosh
     PDA's (eg. Palm Pilot)
Features:   Searchable database
  Reference numbers assigned
     F.A.Q. (knowledgebase)
  Customer information database
     Asset tracking database
     Billing/Sales database
     Automatic escalation
     Follow-up satisfaction surveys
  Reporting/Statistics
  Customer history
  Confirmation email sent to customers
  Technician email notifications
     Pager capable
  News/status notification announcements
Customizable Features:   Fields
     Templates
  Font appearance
     Tables
     Button images
     Background
Source code available?:  No   

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.

 

 

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