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Web Site URL:	http://www.oneorzero.com
Discussion Forum:	Participate in the One or Zero Helpdesk & Task Management System Discussion Forum
Category:	Completely Web Based
Description:	The One or Zero Helpdesk and Task Management System is an extremely powerful, yet lightweight, package that is coded in PHP and makes use of MySQL and Sqlite. It is fast, customizable, runs on virtually any platform, and is free for both private and commercial use.
Price:	$0
Licensed Customers:	0
Licensed Technicians:	0
Additional pricing options page URL:
Free upgrades? If so, how long?:
Upgrade costs:
Support costs:
Locally installed software for customers:	Not Required
Locally installed software for technicians:	Not Required
Acceptable Servers:	Not Applicable. Server is provided.   Unix   Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95   Windows 3.11      Novell Netware   Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.      Perl   PHP      ASP      Sendmail      SMTP   MySQL      Microsoft SQL Server      Microsoft Access      Sybase      PostgreSQL      Oracle      Cold Fusion      ODBC
Acceptable Workstations:	Unix   Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95   Windows 3.11   Macintosh      PDA's (eg. Palm Pilot)
Features:	Searchable database   Reference numbers assigned   F.A.Q. (knowledgebase)      Customer information database      Asset tracking database      Billing/Sales database      Automatic escalation      Follow-up satisfaction surveys   Reporting/Statistics      Customer history      Confirmation email sent to customers   Technician email notifications   Pager capable      News/status notification announcements
Customizable Features:	Fields   Templates      Font appearance      Tables      Button images      Background
Source code available?:	Yes-Free

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We encourage you to visit their website to get the most accurate information.