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One or Zero Helpdesk & Task Management System

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Web Site URL:  http://www.oneorzero.com
Discussion Forum:   Participate in the One or Zero Helpdesk & Task Management System Discussion Forum
Category:  Completely Web Based
Description:  The One or Zero Helpdesk and Task Management System is an extremely powerful, yet lightweight, package that is coded in PHP and makes use of MySQL and Sqlite. It is fast, customizable, runs on virtually any platform, and is free for both private and commercial use.
Price:  $0
Licensed Customers:  0
Licensed Technicians:  0
Additional pricing options page URL:  
Free upgrades? If so, how long?:  
Upgrade costs:  
Support costs:  
Locally installed software for customers:   Not Required  
Locally installed software for technicians:   Not Required  
Acceptable Servers:

         

     Not Applicable. Server is provided.
  Unix
  Linux
  Windows NT
  Windows 2000
  Windows ME
  Windows 98
  Windows 95
  Windows 3.11
     Novell Netware
  Macintosh
Compatible Server Software:

     

     Not Applicable. Server software is provided.
     Perl
  PHP
     ASP
     Sendmail
     SMTP
  MySQL
     Microsoft SQL Server
     Microsoft Access
     Sybase
     PostgreSQL
     Oracle
     Cold Fusion
     ODBC
Acceptable Workstations:

   

  Unix
  Linux
  Windows NT
  Windows 2000
  Windows ME
  Windows 98
  Windows 95
  Windows 3.11
  Macintosh
     PDA's (eg. Palm Pilot)
Features:   Searchable database
  Reference numbers assigned
  F.A.Q. (knowledgebase)
     Customer information database
     Asset tracking database
     Billing/Sales database
     Automatic escalation
     Follow-up satisfaction surveys
  Reporting/Statistics
     Customer history
     Confirmation email sent to customers
  Technician email notifications
  Pager capable
     News/status notification announcements
Customizable Features:      Fields
  Templates
     Font appearance
     Tables
     Button images
     Background
Source code available?:   Yes-Free   

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.

 

 

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