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  1. ProductivIT   Public Rating: 3.33, 3 Votes   Click here to rate this    Discussion Forum   
    ProductivITâ„¢ is a complete Desktop Support Solution that revolutionizes the way in which PC users receive technical support and capture asset inventory information.
    productivit.com
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  2. Hosted Help Desk   Public Rating: 3.13, 30 Votes   Click here to rate this    Discussion Forum   
    It's easy to use and can be setup in minutes. Log calls, track calls, build a knowledge base, run reports, and more. Sign up for a free 30-day evaluation.
    hostedhelpdesk.com
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  3. EnterpriseWizardASP   Public Rating: 2.87, 15 Votes   Click here to rate this    Discussion Forum   
    EnterpriseWizard is a top-rated, web-based solution for helpdesk and external customer support. Customizable tables, fields, look & feel, graphical workflows, escalation, rules, email notification, chat, reporting, granular permissions, dynamic FAQ. Free trial.
    enterprisewizard.com/help-desk.htm?campaign=565helpd
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  4. e-Warehouse Oxygen   Public Rating: 2.67, 3 Votes   Click here to rate this    Discussion Forum   
    Oxygen is a scalable, feature rich web based application offering a full intergrated package of Incident Management, SLA Management, Knowledge Base, email system, web portal. Where intergrated with its sister product Pathway, giving Asset Management, License Managment and Change Management
    e-warehouse.com
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  5. AthenaRMS   Public Rating: 2.64, 11 Votes   Click here to rate this    Discussion Forum   
    Allows support staff to treat end-users with quality customer care and common problems in mass. 1-time URLS provide support to an unlimited number of users. Multiple tickets can be tagged and responded to with the option to close on send. Supports Oracle, Mysql, or Postgres. Opensource or ASP.
    athenarms.com
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  6. InstaHelp   Public Rating: 2.48, 33 Votes   Click here to rate this    Discussion Forum   
    Instahelp is a live help system that allows webmaster to provide real time help on their system.It uses a windows based opertaor console that is very friendly to use and keeps ur operators happy.Please visit our website for more features
    instahelp.biz
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  7. SupportBank   Public Rating: 2.47, 20 Votes   Click here to rate this    Discussion Forum   
    The quick and simple way to use AIMÆs award winning HelpDesk Expert software. SupportBankÆs expert staff handles the administration of your custom internal or customer support helpdesk. You get 99.9% uptime, month-to-month service and the option of downloading your data at any time.
    supportbank.com
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  8. District Help Desk Hosted   Public Rating: 2.22, 22 Votes   Click here to rate this    Discussion Forum   
    Designed for school districts. We customize on our server for your district. Fast, affordable solution for managing tech support issues. Used in schools for over 3 years.
    worldwebdynamics.com
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  9. HELPTiger   Public Rating: 2.07, 19 Votes   Click here to rate this    Discussion Forum   
    HELPTiger allows you to harness the power of the internet to manage all your internal and external issues. Track your Help Desk support calls 24 x 7 in your own branded and fully customisable HELPTiger Site.
    helptiger.com/
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  10. HelpDeskOnline.Net   Public Rating: 2.05, 18 Votes   Click here to rate this    Discussion Forum   
    Web HelpDesk with FAQ Builder. Instant activation. No credit card, no purchase required. Try it live before buying.
    helpdeskonline.net
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  11. Hosted I-Care   Public Rating: 2.04, 23 Votes   Click here to rate this    Discussion Forum   
    Hosted I-Care features a customizable, best practices based service management model. I-Care integrates granular service request capture, data-driven SLA and workflow engines with web-enabled, scalable, secure ASP technology.
    millenniumcare.com
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  12. myHelpware.com   Public Rating: 2.01, 14 Votes   Click here to rate this    Discussion Forum   
    A customizable Internet Helpdesk Application for small to medium sized businesses and a value added resource for computer service and support businesses.
    myHelpware.com
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  13. 247HelpDesk   Public Rating: 1.99, 15 Votes   Click here to rate this    Discussion Forum   
    247NetSystems is an Application Service Provider of Help Desk Software. 247HelpDesk includes, Work Flow Management, Asset Management, Knowledge Base, Software Compliance, Reporting and Configuration.
    247netsystems.com
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  14. MyHelp   Public Rating: 1.75, 12 Votes   Click here to rate this    Discussion Forum   
    The myhelp web site can host your companies help desk. Any number of technicians and customers can be created with separate log-in details for viewing and assigning logs. Notifications can be made via email or SMS if required. A full demo is available for 2 months free of charge.
    myhelp.co.nz
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  15. Uptime   Public Rating: 1.67, 12 Votes   Click here to rate this    Discussion Forum   
    Simple to use hosted helpdesk system. can be private or publicly joinable set your service statement and your off. invites by email. this is an 'it works' solution, no management reporting.
    uptime.thedecoy.org
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  16. IOS/Support   Public Rating: 1.45, 9 Votes   Click here to rate this    Discussion Forum   
    Customers are the lifeblood of your business success. That's why Interobject Systems offers IOS/Support. Designed specifically for the small to midsized market, IOS/Support maximizes customer acquisition, retention and growth without expensive software installation, customization or hosting hassles.
    iobject.com/
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  17. SourceAction Issue Tracking Application   Public Rating: 1.23, 9 Votes   Click here to rate this    Discussion Forum   
    SourceActionâ„¢ is a secure online issue tracking application that allows companies to track, manage, resolve, and report on software defects and enhancement requests from customers and internal users.
    sourceaction.com
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  18. SPoTS - Service Order and Problem Tracking System   Public Rating: 1.21, 10 Votes   Click here to rate this    Discussion Forum   
    LegendSoft SPoTS offers the best value in the Help Desk marketplace today. SPoTS is a secure, online, enterprise-class help desk software system incorporating CRM functionality. Spots' hosted architecture allows for rapid system deployment. Register for a no obligation trial account.
    troubleticketsoftware.com/index2.htm
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  19. LBE Web Helpdesk Hosted   Public Rating: 1.16, 13 Votes   Click here to rate this    Discussion Forum   
    LBE Web Helpdesk minimizes the number of calls that your helpdesk receives by allowing your users and operators to create and monitor their own helpdesk jobs using a standard web browser. Full audit trail of all actions carried out. Email integration. Easy to use and flexible.
    lbehelpdesk.com/webhelpdesk/lbe/
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  20. bugVisor   Public Rating: 1.13, 8 Votes   Click here to rate this    Discussion Forum   
    bugVisor is a fully web-based (ASP) solution for change management, bug and defect tracking, project issue collaboration, post release support and help desk with a fully customizable workflow (from emergence to resolution).
    bugvisor.com
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  21. FrontPhase   Public Rating: 1.13, 8 Votes   Click here to rate this    Discussion Forum   
    FrontPhase provides a complete Web based help desk software, specifically tailored to meet the needs of small-medium businesses. It requires no hardware, no software and no costly maintenance.
    frontphase.com
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  22. PhD - PicNet Help Desk   Public Rating: 1.00, 1 Votes   Click here to rate this    Discussion Forum   
    Fully hosted, simple & effective web based Help Desk Software. US$75 per month per help desk. Each organization may have multiple help desks for multiple situations/projects.
    picnet.com.au/pols/phd
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  23. Salesforce.com   Public Rating: 1.00, 9 Votes   Click here to rate this    Discussion Forum   
    Salesforce.com is the leading provider of Online Customer Relationship Management applications, including integrated sales force automation, customer support management and marketing automation.
    salesforce.com
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  24. Welpdesk   Public Rating: 1.00, 8 Votes   Click here to rate this    Discussion Forum   
    An easy to use system both for users, technicians, and administrators. Easy configurable for different organisations.
    welpdesk.com
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  25. Altman Helpdesk   Click here to rate this    Discussion Forum   
    Altman HelpDesk is an on demand solution for small to medium size companies that need a ready to use technology with a limited investment and an immediate ROI.
    altmansolutions.com/products.asp
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  26. BPMonline Service Desk   Click here to rate this   
    BPMonline Service Desk is a web-based Service Desk solution that takes advantage of advanced business process management (BPM) features and ITIL best practices.

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  27. CliqueCloud Help Desk   Click here to rate this   
    CliqueCloud is a free to use cloud-based solution offering organisation tools using a social model. Including: support and ticketing, automation, knowledgebase, news feed, file storage, associate management, membership management and security tools.
    cliquecloud.com
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  28. eBLVD SupportCenter   Click here to rate this   
    eBLVD Support Center is a complete "online help desk in a browser" solution. It provides an online trouble-ticket system with embeded remote assistance software for IT Help Desks and remote IT support -- as well as a diagnosis and user feedback system.
    eBLVD.com/SupportCenter
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  29. EMBI Helpdesk   Click here to rate this   
    Sistema de Helpdesk Web com gerenciamento de SLA, automação de processos, Base de Conhecimento, Compromissos, Tarefas e Gerenciamento de arquivos. Integração com outros sistemas via API's
    embi.com.,br
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  30. EMBI Helpdesk   Click here to rate this   
    Help Desk based Web in English Spanish and Portuguese. Available modules: SLA, Automation process, KB, Tasks, Events and API's integration.
    embi.com.br
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