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Dispatch Help Desk for Lotus Notes and Domino
$2995
Local Software with Web
no limit per server
server license
1000
600
Not required
Required
Dispatch Help Desk for Lotus Notes and Domino
Dispatch Help Desk for Lotus Notes and Domino
Dispatch Help Desk for Lotus Notes and Domino
Details
amberCat Help Desk Plus
$2155
Local Software with Web
10 concurrent users at this price, unlimited from web browser
unlimited
$110 (email) $415 (phone) per annum
included in licence
Not required
Required
amberCat Help Desk Plus
amberCat Help Desk Plus
amberCat Help Desk Plus
Details
Support FetchDog
$495
Local Software with Web
1
1
Not required
Not required
Support FetchDog
Support FetchDog
Support FetchDog
Details
Fireman - Help Desk Software
$1500
Local Software with Web
4
Unlimited
0.17
Not required
Required
Fireman - Help Desk Software
Fireman - Help Desk Software
Fireman - Help Desk Software
Details
AccessAble Help Desk Professional Edition
$499
Local Software with Web
Unlimited
Unlimited
Not required
Not required
AccessAble Help Desk Professional Edition
AccessAble Help Desk Professional Edition
AccessAble Help Desk Professional Edition
Details
TRACK Help Desk
$15000
Local Software with Web
5
5
0.12
0.12
Not required
Not required
TRACK Help Desk
TRACK Help Desk
TRACK Help Desk
Details
EasyAccessHelpDesk
$5999
Local Software with Web
Unlimited
Unlimited users, one site license.
%15 of total cost
Free
Not required
Required
EasyAccessHelpDesk
EasyAccessHelpDesk
EasyAccessHelpDesk
Details
Support Desk
$400
Local Software with Web
1
Free for 1 year, 20% of purchase price for add. yr
Not required
Required
Support Desk
Support Desk
Support Desk
Details
NetKeeper Captain CRM
$6250
Local Software with Web
5
unlimited
included in upgrades
0.15
Not required
Not required
NetKeeper Captain CRM
NetKeeper Captain CRM
NetKeeper Captain CRM
Details
iTrack Workgroup
$1495
Local Software with Web
Unlimited
Unlimited
Required
Required
iTrack Workgroup
iTrack Workgroup
iTrack Workgroup
Details
BridgeTrak
$4285
Local Software with Web
Unlimited
Unlimited
included in upgrade costs
450 or 25% of purchase per year
Not required
Required
BridgeTrak
BridgeTrak
BridgeTrak
Details
Help Desk
Price
Type
Licensed
Technicians
Licensed
Customers
Support
Costs
Upgrade
Costs
Software for
Customers
Software for
Technicians
Acceptable Servers
Help Desk
Compatible Server Software
Acceptable Workstations
Help Desk
Features
Help Desk
More
Details
Server is Provided
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Novell Netware
Macintosh
Server Software is Provided
Perl
PHP
ASP
Sendmail
SMTP
MySQL
Microsoft SQL Server
Microsoft Access
Sybase
PostgreSQL
Oracle
Cold Fusion
ODBC
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Macintosh
PDA's
Searchable database
Reference numbers assigned
F.A.Q. (knowledgebase)
Customer information database
Asset tracking database
Billing/Sales database
Automatic escalation
Follow-up satisfaction surveys
Reporting / Statistics
Customer history
Confirmation email
Technician email notifications
Pager capable
News/status notification announcements
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