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Web Site URL:	http://www.vso-xp.com
Discussion Forum:	Participate in the VSO-XP Discussion Forum
Category:	Completely Web Based
Description:	Virtual Support Office XP Web Based Help Desk Software Solutions allows you to forge strong relationships and increase customer satisfaction, while dramatically streamlining support operations.
Price:	$295
Licensed Customers:	Unlimited
Licensed Technicians:	5
Additional pricing options page URL:	http://www.vso-xp.com/pricing.asp
Free upgrades? If so, how long?:	No
Upgrade costs:	20%
Support costs:	Included w/upgrade
Locally installed software for customers:	Not Required
Locally installed software for technicians:	Not Required
Acceptable Servers:	Not Applicable. Server is provided.      Unix      Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95      Windows 3.11      Novell Netware      Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.      Perl      PHP   ASP      Sendmail   SMTP      MySQL      Microsoft SQL Server      Microsoft Access      Sybase      PostgreSQL      Oracle      Cold Fusion      ODBC
Acceptable Workstations:	Unix      Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95      Windows 3.11      Macintosh      PDA's (eg. Palm Pilot)
Features:	Searchable database   Reference numbers assigned   F.A.Q. (knowledgebase)   Customer information database      Asset tracking database      Billing/Sales database   Automatic escalation      Follow-up satisfaction surveys   Reporting/Statistics   Customer history   Confirmation email sent to customers   Technician email notifications   Pager capable   News/status notification announcements
Customizable Features:	Fields   Templates   Font appearance   Tables      Button images   Background
Source code available?:	No

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.