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Web Site URL:	http://www.cynergysoftware.com
Discussion Forum:	Participate in the Cynergy Help Desk Software Discussion Forum
Category:	Completely Web Based
Description:	Cynergy Software is a web based Help Desk software with CRM capabilities as well. Written in ASP.net , uses MS SQL. Uses most browsers, has End User Email notifications and submission, knowledgebase, and asset management. Cynergy can be subscribed to monthly, or bought outright and hosted by you.
Price:	$1297
Licensed Customers:	Unlimited
Licensed Technicians:	3
Additional pricing options page URL:	www.cynergysoftware.com
Free upgrades? If so, how long?:	Continuous free upgrades as long as you are under annual maintenance
Upgrade costs:	Included in Annual Maintenance
Support costs:	20% of cost
Locally installed software for customers:	Not Required
Locally installed software for technicians:	Not Required
Acceptable Servers:	Not Applicable. Server is provided.      Unix   Linux   Windows NT   Windows 2000      Windows ME   Windows 98      Windows 95      Windows 3.11      Novell Netware      Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.   Perl   PHP   ASP   Sendmail   SMTP   MySQL   Microsoft SQL Server   Microsoft Access   Sybase      PostgreSQL   Oracle      Cold Fusion   ODBC
Acceptable Workstations:	Unix   Linux   Windows NT   Windows 2000   Windows ME   Windows 98      Windows 95      Windows 3.11   Macintosh   PDA's (eg. Palm Pilot)
Features:	Searchable database   Reference numbers assigned   F.A.Q. (knowledgebase)   Customer information database   Asset tracking database   Billing/Sales database   Automatic escalation   Follow-up satisfaction surveys   Reporting/Statistics   Customer history   Confirmation email sent to customers   Technician email notifications   Pager capable   News/status notification announcements
Customizable Features:	Fields   Templates   Font appearance   Tables   Button images   Background
Source code available?:	No

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