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Web Site URL:	http://www.helpdesk-software.ws
Discussion Forum:	Participate in the Bankoi Web HelpDesk Discussion Forum
Category:	Completely Web Based
Description:	Bankoi Web Helpdesk Software is a fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests.
Price:	$60
Licensed Customers:	100
Licensed Technicians:	100
Additional pricing options page URL:	http://www.helpdesk-software.ws/order.htm
Free upgrades? If so, how long?:	no
Upgrade costs:	60
Support costs:	FREE
Locally installed software for customers:	Not Required
Locally installed software for technicians:	Not Required
Acceptable Servers:	Not Applicable. Server is provided.      Unix   Linux      Windows NT   Windows 2000      Windows ME      Windows 98      Windows 95      Windows 3.11      Novell Netware      Macintosh
Compatible Server Software:	Not Applicable. Server software is provided.      Perl      PHP      ASP      Sendmail   SMTP   MySQL   Microsoft SQL Server   Microsoft Access      Sybase   PostgreSQL      Oracle      Cold Fusion   ODBC
Acceptable Workstations:	Unix   Linux   Windows NT   Windows 2000   Windows ME   Windows 98   Windows 95   Windows 3.11   Macintosh   PDA's (eg. Palm Pilot)
Features:	Searchable database   Reference numbers assigned   F.A.Q. (knowledgebase)   Customer information database      Asset tracking database      Billing/Sales database   Automatic escalation   Follow-up satisfaction surveys   Reporting/Statistics   Customer history   Confirmation email sent to customers   Technician email notifications   Pager capable   News/status notification announcements
Customizable Features:	Fields   Templates   Font appearance   Tables   Button images   Background
Source code available?:	Additional Cost   300

* This information was submitted to HelpDesks.com by the help desk vendor.
However, information and pricing may vary due to changes in the product.
We encourage you to visit their website to get the most accurate information.