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the entire directory   only this category  Advanced Search Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements  Help Centric $55  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        Help Centric                                                 Help Centric                             Help Centric Details Online Work Order Suite: Professional Edition $900  Completely Web Based  Unlimited  Unlimited  included with upgrades (25%)  25% of software price (after first year)   Not required   Not required                        Online Work Order Suite: Professional Edition                                                 Online Work Order Suite: Professional Edition                             Online Work Order Suite: Professional Edition Details Weblication ProFault $1200  Completely Web Based  Unlimited  Unlimited  20% of purchase cost  Free if support option taken   Not required   Not required                        Weblication ProFault                                                 Weblication ProFault                             Weblication ProFault Details Support Services Manager (SSM) $0  Completely Web Based  Unlimited  Unlimited  Included - Free  Included - Free   Not required   Not required                        Support Services Manager (SSM)                                                 Support Services Manager (SSM)                             Support Services Manager (SSM) Details WWW Help Desk Pro $3000  Completely Web Based  unlimited  unlimited  free for 6 months  1600   Not required   Not required                        WWW Help Desk Pro                                                 WWW Help Desk Pro                             WWW Help Desk Pro Details Cerberus Helpdesk $499  Completely Web Based  Unlimited  Unlimited  Free  30% discount   Not required   Not required                        Cerberus Helpdesk                                                 Cerberus Helpdesk                             Cerberus Helpdesk Details COIGN $4995  Completely Web Based  Unlimited  Unlimited  18%  Included in Maintenance   Not required   Not required                        COIGN                                                 COIGN                             COIGN Details OTRS - Open Ticket Request System $0  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        OTRS - Open Ticket Request System                                                 OTRS - Open Ticket Request System                             OTRS - Open Ticket Request System Details OneOrZero Helpdesk $0  Completely Web Based  Unlimited  Unlimited  none  none   Not required   Not required                        OneOrZero Helpdesk                                                 OneOrZero Helpdesk                             OneOrZero Helpdesk Details Go Smart Help Desk $300  Completely Web Based  unlimited  unlimited  1 year free support     Not required   Not required                        Go Smart Help Desk                                                 Go Smart Help Desk                             Go Smart Help Desk Details TESS $9800  Completely Web Based  unlimited  unlimited  0.175  0.05   Not required   Not required                        TESS                                                 TESS                             TESS Details YUDO $0  Completely Web Based  Unlimited  Unlimited  Forum on www.freedesk.it     Not required   Not required                        YUDO                                                 YUDO                             YUDO Details Help Desk 6.5 by Expinion.net $249  Completely Web Based  Unlimited  Unlimited    <1/2 Price    Not required   Not required                        Help Desk 6.5 by Expinion.net                                                 Help Desk 6.5 by Expinion.net                             Help Desk 6.5 by Expinion.net Details WebCISS $2000  Completely Web Based  Unlimited  Unlimited  Included with upgrade costs  Free for first year - 20% per annum after that   Not required   Not required                        WebCISS                                                 WebCISS                             WebCISS Details ServiceBase $14999  Completely Web Based  unlimited  unlimited  7% of license price per year  15% of license price per year   Not required   Not required                        ServiceBase                                                 ServiceBase                             ServiceBase Details QuickIntranet HelpDesk $0  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        QuickIntranet HelpDesk                                                 QuickIntranet HelpDesk                             QuickIntranet HelpDesk Details h2desk PHP Help Desk $199  Completely Web Based  Unlimited  Unlimited  None  $29.99/year   Not required   Not required                        h2desk PHP Help Desk                                                 h2desk PHP Help Desk                             h2desk PHP Help Desk Details rap-X $500  Completely Web Based  Unlimited  Unlimited  Full Support included in fee  Annual Fee   Not required   Not required                        rap-X                                                 rap-X                             rap-X Details Flextic - Flexible Ticket $49  Completely Web Based  unlimited  unlimited    30                            Flextic - Flexible Ticket                                                 Flextic - Flexible Ticket                             Flextic - Flexible Ticket Details Information Resource Manager (IRM) $0  Completely Web Based  Unlimited  Unlimited  $0  $0   Not required   Not required                        Information Resource Manager (IRM)                                                 Information Resource Manager (IRM)                             Information Resource Manager (IRM) Details X-TRAX $0  Completely Web Based  Unlimited  Unlimited  0.00  0.00   Not required   Not required                        X-TRAX                                                 X-TRAX                             X-TRAX Details Helpdesk In Flash FAQ Ticket support $64  Completely Web Based  Unlimited  Unlimited  Free  Free   Not required   Not required                        Helpdesk In Flash FAQ Ticket support                                                 Helpdesk In Flash FAQ Ticket support                             Helpdesk In Flash FAQ Ticket support Details SchoolHelpDesk.Net $500  Completely Web Based  Unlimited  Unlimited  free email support  $500 annual maintenance   Not required   Not required                        SchoolHelpDesk.Net                                                 SchoolHelpDesk.Net                             SchoolHelpDesk.Net Details HelpConnection.NET $1999  Completely Web Based  Unlimited  Unlimited  Both support & upgrades for $400 annually.  Both support & upgrades for $400 annually.   Not required   Not required                        HelpConnection.NET                                                 HelpConnection.NET                             HelpConnection.NET Details Help desk software Hesk $0  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        Help desk software Hesk                                                 Help desk software Hesk                             Help desk software Hesk Details RedCape $40  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        RedCape                                                 RedCape                             RedCape Details Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements    Pages: [<<] 1 2 3 4 5 6 [>>]

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