HelpMaster Pro Web Suite
$1680
Local Software with Web
Unlimited with Staff Support Module
Unlimited with Client Access Module
1 year Standard included. 1 year Premium add 10%
45% without Premium support
Details
EasyAccessHelpDesk
$5999
Unlimited
Unlimited users, one site license.
%15 of total cost
Free
Helpdesk-3
$5000
unlimited (by web) up to 10 in C-S
5 % by year
17 % by year
DBS Help Desk
$249
BridgeTrak
$4285
included in upgrade costs
450 or 25% of purchase per year
iTrack Workgroup
$1495
NetKeeper Captain CRM
$6250
5
unlimited
included in upgrades
0.15
AccessAble Help Desk Professional Edition
$499
Fireman - Help Desk Software
$1500
4
0.17
amberCat Help Desk Plus
$2155
10 concurrent users at this price, unlimited from web browser
$110 (email) $415 (phone) per annum
included in licence
Abacus Help Desk 3.5
$425
1
1 year included
IncidentMonitor(TM)
$3995
20% annually
Included in maintenance
Close Support Enterprise Edition
$745
12 months free then $120 per year
Included in support costs
CCS Help Desk Formely Outlook Help Desk 3.0
$495
2
free support by email
50% of the retail price
SysMan
$495 per concurrent user
$110 per licensed user and free upgrades
$275 per licensed user if not on support agreement
HelpTrac
$675
20% of product cost
free with support agreement
ProjecTrak Lotus Notes Help Desk
$8995
% of list price.
Workflow Help Desk for Exchange 2000
first upgrade free
HelpDesk Master
Year 2 15% or current list price
amberCat Help Desk
$1685
$80 (email) $300 (phone) per annum
Included in licence
ieSupportManager Helpdesk Web Edition
$630
10% of license fee (minimum $126)
CISS Help Desk with WebCISS add-on
$718
Free, whilst on current version
Resolve IT!
$750
0.18
Free with Maintenance Contract
HelpSTAR
$4995
SDS HelpDesk Solutions
$195
SupportMonkey 2002
$224
Discount available
Support-Works Helpdesk Professional
$15000
15-20% of product - depending on contract
Free to maintained customers
TrackFree - Help Desk Software
$0
None
NetHelpDesk
$600
10% (inc above)
0.1
VI Service Desk
$4200
6
First year free, following years 15% of license cost.
15% of base cost,, after 1st year
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