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the entire directory   only this category  Advanced Search Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements  BridgeTrak for Web $995  Completely Web Based  5  5       Not required   Not required                        BridgeTrak for Web                                                 BridgeTrak for Web                             BridgeTrak for Web Details Fused Solutions - Support Management Systems $2400  Completely Web Based  1  unlimited  included in price  0   Not required   Not required                        Fused Solutions - Support Management Systems                                                 Fused Solutions - Support Management Systems                             Fused Solutions - Support Management Systems Details TicketXPert.NET $4582  Completely Web Based  25  25  no  anually   Not required   Not required                        TicketXPert.NET                                                 TicketXPert.NET                             TicketXPert.NET Details c.Support for .NET $4600  Completely Web Based  2  100  metered or unlimited support available  2 year maintenance contract for 30% of purchase price   Not required   Not required                        c.Support for .NET                                                 c.Support for .NET                             c.Support for .NET Details e-zHelpDesk $3500  Completely Web Based  unlimited  unlimited  Free 1st 10 incident/ $50.00 per incident there after  Free   Not required   Not required                        e-zHelpDesk                                                 e-zHelpDesk                             e-zHelpDesk Details psTrack $800  Completely Web Based  1  Unlimited  6% of List with Maintenance Contract  6% of List with Maintenance Contract   Not required   Not required                        psTrack                                                 psTrack                             psTrack Details Web+Center $0  Completely Web Based  3  Unlimited  Varies per license  Free if licensed                            Web+Center                                                 Web+Center                             Web+Center Details SiteHelpdesk-IT $2000  Completely Web Based  5  unlimited  included with upgrades  15% after one year   Not required   Not required                        SiteHelpdesk-IT                                                 SiteHelpdesk-IT                             SiteHelpdesk-IT Details BugAware Bug Tracking System $395  Completely Web Based  unlimited  unlimited       Not required   Not required                        BugAware Bug Tracking System                                                 BugAware Bug Tracking System                             BugAware Bug Tracking System Details Integral Accounting Help Desk $9999  Completely Web Based  Unlimited  Unlimited  $1999.99 after first year  Free If Under Contract   Not required   Not required                        Integral Accounting Help Desk                                                 Integral Accounting Help Desk                             Integral Accounting Help Desk Details Polar Help Desk $99  Completely Web Based  1  unlimited  Free  Free   Not required   Not required                        Polar Help Desk                                                 Polar Help Desk                             Polar Help Desk Details Online Work Order Suite: Lite Edition for ASP $150  Completely Web Based  5  Unlimited  Included with upgrades (25%)  25% of software price (after first year)   Not required   Not required                        Online Work Order Suite: Lite Edition for ASP                                                 Online Work Order Suite: Lite Edition for ASP                             Online Work Order Suite: Lite Edition for ASP Details TopTrack $1995  Completely Web Based  5  Unlimited       Not required   Not required                        TopTrack                                                 TopTrack                             TopTrack Details Help Centric $55  Completely Web Based  Unlimited  Unlimited       Not required   Not required                        Help Centric                                                 Help Centric                             Help Centric Details Online Work Order Suite: Professional Edition $900  Completely Web Based  Unlimited  Unlimited  included with upgrades (25%)  25% of software price (after first year)   Not required   Not required                        Online Work Order Suite: Professional Edition                                                 Online Work Order Suite: Professional Edition                             Online Work Order Suite: Professional Edition Details VSO-XP $295  Completely Web Based  5  Unlimited  Included w/upgrade  20%   Not required   Not required                        VSO-XP                                                 VSO-XP                             VSO-XP Details WWW Help Desk Pro $3000  Completely Web Based  unlimited  unlimited  free for 6 months  1600   Not required   Not required                        WWW Help Desk Pro                                                 WWW Help Desk Pro                             WWW Help Desk Pro Details FMb2b.net $1 per day Completely Web Based  1  1  Included  Included   Not required   Not required                        FMb2b.net                                                 FMb2b.net                             FMb2b.net Details Go Smart Help Desk $300  Completely Web Based  unlimited  unlimited  1 year free support     Not required   Not required                        Go Smart Help Desk                                                 Go Smart Help Desk                             Go Smart Help Desk Details IssueTrak $2500  Completely Web Based  3  100  20% Both Upgrade and Support  20% Both Upgrade and Support   Not required   Not required                        IssueTrak                                                 IssueTrak                             IssueTrak Details Help Desk 6.5 by Expinion.net $249  Completely Web Based  Unlimited  Unlimited    <1/2 Price    Not required   Not required                        Help Desk 6.5 by Expinion.net                                                 Help Desk 6.5 by Expinion.net                             Help Desk 6.5 by Expinion.net Details IssueTrak, Inc. $750  Completely Web Based  1  Unlimited  20% of List Price     Not required   Not required                        IssueTrak, Inc.                                                 IssueTrak, Inc.                             IssueTrak, Inc. Details Helpdesk In Flash FAQ Ticket support $64  Completely Web Based  Unlimited  Unlimited  Free  Free   Not required   Not required                        Helpdesk In Flash FAQ Ticket support                                                 Helpdesk In Flash FAQ Ticket support                             Helpdesk In Flash FAQ Ticket support Details LiveTime Support $7500  Completely Web Based  5  Unlimited  15% of base price per year     Not required   Not required                        LiveTime Support                                                 LiveTime Support                             LiveTime Support Details eFirstHelp $999  Completely Web Based  1  100  12 %  Included in Support Cost   Not required   Not required                        eFirstHelp                                                 eFirstHelp                             eFirstHelp Details WonderDesk $499  Completely Web Based  Unlimited  Unlimited  included in upgrade costs  $35 / year   Not required   Not required                        WonderDesk                                                 WonderDesk                             WonderDesk Details Cyborg Helpdesk $7500  Completely Web Based  3  Unlimited       Not required   Not required                        Cyborg Helpdesk                                                 Cyborg Helpdesk                             Cyborg Helpdesk Details Simple-Support $599  Completely Web Based  1  Unlimited       Not required   Not required                        Simple-Support                                                 Simple-Support                             Simple-Support Details EnterpriseWizard $2850  Completely Web Based  3  Unlimited  20% of current license value annually  Included in annual support contract   Not required   Not required                        EnterpriseWizard                                                 EnterpriseWizard                             EnterpriseWizard Details Help Desk  Price  Type  Licensed Technicians  Licensed Customers  Support Costs  Upgrade Costs  Software for Customers  Software for Technicians  Acceptable Servers Help Desk  Compatible Server Software Acceptable Workstations Help Desk  Features Help Desk  More Details Server is Provided  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Novell Netware  Macintosh  Server Software is Provided  Perl  PHP  ASP  Sendmail  SMTP  MySQL  Microsoft SQL Server  Microsoft Access  Sybase  PostgreSQL  Oracle  Cold Fusion  ODBC  Unix  Linux  Windows NT  Windows 2000  Windows ME  Windows 98  Windows 95  Windows 3.11  Macintosh  PDA's  Searchable database  Reference numbers assigned  F.A.Q. (knowledgebase)  Customer information database  Asset tracking database  Billing/Sales database  Automatic escalation  Follow-up satisfaction surveys  Reporting / Statistics  Customer history  Confirmation email  Technician email notifications  Pager capable  News/status notification announcements    Pages: [<<] 1 2 3 4 5 6 [>>]

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