Support-Works Helpdesk Professional

$15000 

Local Software with Web 

5 

Unlimited 

15-20% of product - depending on contract 

Free to maintained customers 

Details

TrackFree - Help Desk Software

$0 

Local Software with Web 

5 

Unlimited 

None 

Details

TeleSupport HelpDesk

$1295 

Local Software with Web 

5 

900 

Variable depending on Support Package 

Variable depending on Support Package 

Details

Fireman - Help Desk Software

$1500 

Local Software with Web 

4 

Unlimited 

0.17 

Details

HelpDesk

$10000 

Local Software with Web 

4 

4 

Details

CCS Help Desk Formely Outlook Help Desk 3.0

$495 

Local Software with Web 

2 

Unlimited 

free support by email 

50% of the retail price 

Details

HelpSTAR

$4995 

Local Software with Web 

2 

Unlimited 

Details

NILEX

$10000 

Local Software with Web 

2 

1 

15% of licence price per year 

Details

amberCat Help Desk Plus

$2155 

Local Software with Web 

10 concurrent users at this price, unlimited from web browser 

unlimited 

$110 (email) $415 (phone) per annum 

included in licence 

Details

amberCat Help Desk

$1685 

Local Software with Web 

10 concurrent users at this price, unlimited from web browser 

unlimited 

$80 (email) $300 (phone) per annum 

Included in licence 

Details

HelpLine

$25 

Local Software with Web 

10 

500 

Annual maintenance 20% of license 

Annual maintenance 20% of license 

Details

Assyst

$81145 

Local Software with Web 

10 

10 

20% per year 

Details

Support Desk

$400 

Local Software with Web 

1 

Free for 1 year, 20% of purchase price for add. yr 

Details

Support FetchDog

$495 

Local Software with Web 

1 

1 

Details

Abacus Help Desk 3.5

$425 

Local Software with Web 

1 

Unlimited 

1 year included 

Details

HelpTrac

$675 

Local Software with Web 

1 

unlimited 

20% of product cost 

free with support agreement 

Details

HelpDesk Master

$425 

Local Software with Web 

1 

Unlimited 

1 year included 

Year 2 15% or current list price 

Details

Resolve IT!

$750 

Local Software with Web 

1 

Unlimited 

0.18 

Free with Maintenance Contract 

Details

SDS HelpDesk Solutions

$195 

Local Software with Web 

1 

Unlimited 

Details

NetHelpDesk

$600 

Local Software with Web 

1 

unlimited 

10% (inc above) 

0.1 

Details

Magnoware DataTrack System 3.5

$349 

Local Software with Web 

1 

Unlimited 

No 

Details

SupportDesk

$400 

Local Software with Web 

1 

Unlimited 

Included in above 

Free for first year, 20% of license fee thereafter 

Details

CAFM Explorer

$1200 

Local Software with Web 

1 

1 

Details

PhaseWare Tracker - External Help Desk Software

$995 

Local Software with Web 

1 

Unlimited 

Annual maintenance 25% of license 

n/a 

Details

SysMan

$495 

Local Software with Web 

$495 per concurrent user 

unlimited 

$110 per licensed user and free upgrades 

$275 per licensed user if not on support agreement 

Details

Alloy Navigator

$7085 

Local Software with Web 

$1600 each (on average) 

Unlimited 

Upgrade path available 

Details