Home  Search  Comparison Charts  Discussion Forums  Research Cart    Add a Listing  Update a Listing  Advertise  Event Calendar  What's New  Top Rated  Contact Us  Log In	the entire directory   only this category  Advanced Search Caltraker Professional              Caltraker is a useful addition to anyone who needs to keep track of requests or jobs. If you are a work group/department or team and you need to coordinate the requeste coming into you department then Caltraker will help. 2020solutions.org Review It    Add to Research Cart     SysMan              Full-featured IT helpdesk & facilities management system - works "out of the box" - a no-fuss solution with web facilities that is easy to use, does the job and pays for itself over and over again coralsea.com.au/sysman/overview.htm Review It    Details    Add to Research Cart     Support FetchDog              Support FetchDog enables help desks, IT departments, software developers and other support providers to detect and repair software errors on a local or remote PC, by allowing them to retrieve the exact configuration state of that computer. 4dev.com/fd/ Review It    Details    Add to Research Cart     Alloy Navigator           Alloy Navigator is an enterprise-level integrated IT infrastructure management suite based on ITIL principles. It offers a perfect blend of IT Service Support, Asset Management, and Change Management, all consolidated into a single solution focused on streamlining IT service processes. alloy-software.com/an6/ Review It    Details    Add to Research Cart     BigAnt Office Messenger free version       BigAnt Office Messenger is a corporate instant messenger for secure office communication. Features including instant messaging, group discussion, voice and video chat, file exchange, Active Directory integration, web-based live chat. bigantsoft.com Review It    Add to Research Cart     c.Service           c.Service is a mature, robust system, combining incident management, knowledge management, customer management and service contract management gwi.com/ Review It    Add to Research Cart     CAFM Explorer           CAFM Explorer offers a powerful Help Desk and Pre-planned maintenance solution which allows full Help Desk and Maintenance Management using either local, handheld or web enabled software. cafmexplorer.com Review It    Details    Add to Research Cart     DBS Help Desk           Hire as many technicians as you like, and install the program for their individual use or set them up to share the database over the LAN - no additional cost. dbandsons.com/dbshd.htm Review It    Details    Add to Research Cart     eService Professional           eService Professional is designed for customer service professionals in the call center. With this product agents are able to access existing knowledge, increment the "collective experience," and submit new knowledge. serviceware.com/ Review It    Add to Research Cart     FastTrack Help Desk           Fast Track Help Desk is a low-cost but fully-featured service desk solution aimed at both the IT and FM markets. Log calls in a matter of seconds. Save costs and reduce the man-hours needed to control your Help Desk. Reduce errors throughout the entire support process. fmdirect.co.uk/fmdirect/solutions_fthd.htm Review It    Details    Add to Research Cart     Numara Track-It!           Numara Track-It! is a proven and comprehensive IT Help Desk, Asset Management & Change Management solution that is fast to implement and enables businesses to effectively employ industry best practices. Easy to implement and use. IT Industry's best value! numarasoftware.com/Track-It/help_desk_software.aspx Review It    Details    Add to Research Cart     Planet FM           Planet FM is a modular Facilities Management database application. A central module is the Help Desk. This provides call logging functions with SLA performance monitoring and task scheduling together with a knowledge database. fdsltd.co.uk Review It    Details    Add to Research Cart     SupportCalls with Outlook           An ITIL guided, helpdesk system for team to log, collaborate and analyze support cases in Outlook with Exchange. Auto-process incoming support requests, send automated emails/SMS, web access ASP.NET sites for technicians and end-users, KB, SLA, statistics & reporting. Use Skype to make calls and SMS assistmyteam.net/SupportCalls/ Review It    Details    Add to Research Cart     Tele-Support HelpDesk           For Customer Service, HelpDesk, Call Tracking, and Tech Support. Online knowledgebase. Customer inquiry lookup. Priority escalation with email notification. Contract tracking, RMA, more. Run over LAN or Internet. Video demo or full evaluation available. resource-dynamics.com Review It    Add to Research Cart     TrackER           TrackER is a simple to use, highly functional help desk software package. It scales from a single user to enterprise wide use, at a fraction of the cost of other systems. er-systems.com Review It    Add to Research Cart     versaSRS       versaSRS is a browser-delivered feature-rich and flexible customer support solution that enables businesses to quickly and effectively manage and improve the quality of their interactions with employees, end users and customers raising service requests, issues, incidents or trouble tickets. versasrs.com Review It    Add to Research Cart       Pages: [<<] 1 2 3

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