Free Help Desk Software by Spiceworks
Download completely free help desk software for IT pros and SysAdmins. Software suite also includes network management, SQL server monitoring, PC troubleshooting, network inventory tools, virtual server discovery, Dell & HP warranty review tracking, and more. All for absolutely no cost.
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TechExcel FrontOffice optimizes every aspect of your company's most important process - the Customer Lifecycle. From marketing and sales force automation, to product tracking and customer support.
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A full featured, ITIL-compatible enterprise service management solution via browser, Windows, PDA or Email with attachments. Workflow, service catalogs, service level management and asset management will ensure all your customers needs are met. User defined fields and natural language self help.
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Composed of 7 modules, it is designed to attend a wide variety of projects including all kinds of customer support application (not only technical help desks), inventory managment, call logging, SLA managment and much more.
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Close Support Enterprise Edition
Close Support Enterprise Edition includes a fully-featured service desk application; an Intranet module for customers and technicians including searchable knowledge base functions; an email module for auto-processing emailed help requests; and the option to use a SQL Server database.
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American Help Desk Software
All releases of American Help Desk Software include the unlimited user Web Connection to enable guests, clients, or consultant internet users to search the calls database, look up the status of their calls, and submit new questions (calls) in writing through their browser.
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C2 Enterprise Helpdesk and Customer Service solution is designed to meet critical business requirements, automate Helpdesk processes,is ITIL compatble and will lower the cost of supporting the IT infrastructure and operations.
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HelpDesk Master is a comprehensive, Case based, feature rich, and extremely easy to install, learn, and maintain help desk and call center software system. HelpDesk Master offers fulls support for both MS Access and SQL databases and it is Internet enabled.
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SupportMonkey allows you to email a 20kb custom built 'Monkey' to a client which will gather any necessary information and return it to you via email in either XML or Text formats. Several hundred predefined configurations are possible - and a fully customisable plugin interface is provided.
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Oxygen Helpdesk Management Software
Oxygen is a scalable, feature rich web based application offering a full intergrated package of Incident Management, SLA Management, Knowledge Base, email system, web portal. Where intergrated with its sister product Pathway, giving Asset Management, License Managment and Change Management
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Support-Works Helpdesk Professional
Support-Works Helpdesk Professional - built on unique Non-Polling Architecture, offers enterprise scalability with low maintenance overheads. The MS Office look and feel can be customized, allowing you to tailor the application. Integration with PC Audit provides the ultimate tool for IT support.
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VI Service Desk
The VI Service Desk is a comprehensive, scalable Lotus Domino Help Desk solution. It's highly robust and intuitive interface, coupled with a cutting edge Design Framework, makes the VI Service Desk a leader in the Lotus Notes Help Desk industry today.
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Remedy Action Request System Solutions
Turing Service Management has rapidly become one of the leading ITIM & CRM Consultancy organisations in the UK.Working in partnership with organisations like Remedy & Crystal Decisions, Turing has earned a reputation for the delivery of Applications that bring competitive advantage where it counts.
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CAFM Explorer's Help Desk module is fully customisable and operates in connection with handheld PC (Bluetooth technology) data capture for asset tracking etc and workorder creation and tracking over your corporate Intranet.
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NetKeeper Captain CRM
NetKeeper Captain CRM offers a well integrated customer centered business solution. The program creates a closed loop seamless flow of information from customer service and support to business marketing and sales.
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assyst by Axios Systems is a fully integrated, out of the box Help Desk & IT Service Management software solution. assyst enables the management of large IT infrastructures while providing fast ROI through the use of Best Practice ITIL framework.
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Powerful application for Windows 95/98 or NT/2000 provides a variety of tracking, reporting, and query features to make your help desk, call center, technical support, or IT department more efficient.
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