Home
Search
Comparison Charts
Discussion Forums
Research Cart
Add a Listing
Update a Listing
Advertise
Event Calendar
What's New
Top Rated
Contact Us
Log In
the entire directory
only this category
Advanced Search
Help Desk
Price
Type
Licensed
Technicians
Licensed
Customers
Support
Costs
Upgrade
Costs
Software for
Customers
Software for
Technicians
Acceptable Servers
Help Desk
Compatible Server Software
Acceptable Workstations
Help Desk
Features
Help Desk
More
Details
Server is Provided
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Novell Netware
Macintosh
Server Software is Provided
Perl
PHP
ASP
Sendmail
SMTP
MySQL
Microsoft SQL Server
Microsoft Access
Sybase
PostgreSQL
Oracle
Cold Fusion
ODBC
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Macintosh
PDA's
Searchable database
Reference numbers assigned
F.A.Q. (knowledgebase)
Customer information database
Asset tracking database
Billing/Sales database
Automatic escalation
Follow-up satisfaction surveys
Reporting / Statistics
Customer history
Confirmation email
Technician email notifications
Pager capable
News/status notification announcements
eJournal RMS 2.7
$15000
Completely Web Based
10
unlimited
free
included in 15% maintance fee
Not required
Not required
eJournal RMS 2.7
eJournal RMS 2.7
eJournal RMS 2.7
Details
SiteHelpdesk-IT
$2000
Completely Web Based
5
unlimited
included with upgrades
15% after one year
Not required
Not required
SiteHelpdesk-IT
SiteHelpdesk-IT
SiteHelpdesk-IT
Details
PerlDesk
$39
Completely Web Based
Unlimmited
Unlimmited
Not required
Not required
PerlDesk
PerlDesk
PerlDesk
Details
Request Tracker (RT)
$0
Completely Web Based
unlimited
unlimited
free (Mailing List) or from $6000p.a.
none
Not required
Not required
Request Tracker (RT)
Request Tracker (RT)
Request Tracker (RT)
Details
SiteHelpDesk
$1000
Completely Web Based
5
unlimited
included with upgrades - 15%
15% of software price (after first year)
Not required
Not required
SiteHelpDesk
SiteHelpDesk
SiteHelpDesk
Details
BugAware Bug Tracking System
$395
Completely Web Based
unlimited
unlimited
Not required
Not required
BugAware Bug Tracking System
BugAware Bug Tracking System
BugAware Bug Tracking System
Details
Integral Accounting Help Desk
$9999
Completely Web Based
Unlimited
Unlimited
$1999.99 after first year
Free If Under Contract
Not required
Not required
Integral Accounting Help Desk
Integral Accounting Help Desk
Integral Accounting Help Desk
Details
Polar Help Desk
$99
Completely Web Based
1
unlimited
Free
Free
Not required
Not required
Polar Help Desk
Polar Help Desk
Polar Help Desk
Details
Online Work Order Suite: Lite Edition for ASP
$150
Completely Web Based
5
Unlimited
Included with upgrades (25%)
25% of software price (after first year)
Not required
Not required
Online Work Order Suite: Lite Edition for ASP
Online Work Order Suite: Lite Edition for ASP
Online Work Order Suite: Lite Edition for ASP
Details
TopTrack
$1995
Completely Web Based
5
Unlimited
Not required
Not required
TopTrack
TopTrack
TopTrack
Details
Help Centric
$55
Completely Web Based
Unlimited
Unlimited
Not required
Not required
Help Centric
Help Centric
Help Centric
Details
Online Work Order Suite: Professional Edition
$900
Completely Web Based
Unlimited
Unlimited
included with upgrades (25%)
25% of software price (after first year)
Not required
Not required
Online Work Order Suite: Professional Edition
Online Work Order Suite: Professional Edition
Online Work Order Suite: Professional Edition
Details
Severity One Enterprise
$3000
Completely Web Based
3
50
20%
Included in support
Not required
Not required
Severity One Enterprise
Severity One Enterprise
Severity One Enterprise
Details
Weblication ProFault
$1200
Completely Web Based
Unlimited
Unlimited
20% of purchase cost
Free if support option taken
Not required
Not required
Weblication ProFault
Weblication ProFault
Weblication ProFault
Details
VSO-XP
$295
Completely Web Based
5
Unlimited
Included w/upgrade
20%
Not required
Not required
VSO-XP
VSO-XP
VSO-XP
Details
WWW Help Desk Pro
$3000
Completely Web Based
unlimited
unlimited
free for 6 months
1600
Not required
Not required
WWW Help Desk Pro
WWW Help Desk Pro
WWW Help Desk Pro
Details
Bugzero
$299
Completely Web Based
5
5
free for 3 month.
free for 5 month, 30% discount after
Not required
Not required
Bugzero
Bugzero
Bugzero
Details
Cerberus Helpdesk
$499
Completely Web Based
Unlimited
Unlimited
Free
30% discount
Not required
Not required
Cerberus Helpdesk
Cerberus Helpdesk
Cerberus Helpdesk
Details
COIGN
$4995
Completely Web Based
Unlimited
Unlimited
18%
Included in Maintenance
Not required
Not required
COIGN
COIGN
COIGN
Details
FMb2b.net
$1 per day
Completely Web Based
1
1
Included
Included
Not required
Not required
FMb2b.net
FMb2b.net
FMb2b.net
Details
OTRS - Open Ticket Request System
$0
Completely Web Based
Unlimited
Unlimited
Not required
Not required
OTRS - Open Ticket Request System
OTRS - Open Ticket Request System
OTRS - Open Ticket Request System
Details
OneOrZero Helpdesk
$0
Completely Web Based
Unlimited
Unlimited
none
none
Not required
Not required
OneOrZero Helpdesk
OneOrZero Helpdesk
OneOrZero Helpdesk
Details
Go Smart Help Desk
$300
Completely Web Based
unlimited
unlimited
1 year free support
Not required
Not required
Go Smart Help Desk
Go Smart Help Desk
Go Smart Help Desk
Details
TESS
$9800
Completely Web Based
unlimited
unlimited
0.175
0.05
Not required
Not required
TESS
TESS
TESS
Details
PC-Duo Enterprise
$990
Completely Web Based
10
10
included in maintenance
150.00 per year
Not required
Not required
PC-Duo Enterprise
PC-Duo Enterprise
PC-Duo Enterprise
Details
Online Work Order Suite: Lite Edition for PHP
$150
Completely Web Based
5
Unlimited
Included with upgrades (25%)
25% of software price (after first year)
Not required
Not required
Online Work Order Suite: Lite Edition for PHP
Online Work Order Suite: Lite Edition for PHP
Online Work Order Suite: Lite Edition for PHP
Details
IssueTrak
$2500
Completely Web Based
3
100
20% Both Upgrade and Support
20% Both Upgrade and Support
Not required
Not required
IssueTrak
IssueTrak
IssueTrak
Details
Help Desk 6.5 by Expinion.net
$249
Completely Web Based
Unlimited
Unlimited
<1/2 Price
Not required
Not required
Help Desk 6.5 by Expinion.net
Help Desk 6.5 by Expinion.net
Help Desk 6.5 by Expinion.net
Details
Cynergy Help Desk Software
$1297
Completely Web Based
3
Unlimited
20% of cost
Included in Annual Maintenance
Not required
Not required
Cynergy Help Desk Software
Cynergy Help Desk Software
Cynergy Help Desk Software
Details
IssueTrak, Inc.
$750
Completely Web Based
1
Unlimited
20% of List Price
Not required
Not required
IssueTrak, Inc.
IssueTrak, Inc.
IssueTrak, Inc.
Details
Help Desk
Price
Type
Licensed
Technicians
Licensed
Customers
Support
Costs
Upgrade
Costs
Software for
Customers
Software for
Technicians
Acceptable Servers
Help Desk
Compatible Server Software
Acceptable Workstations
Help Desk
Features
Help Desk
More
Details
Server is Provided
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Novell Netware
Macintosh
Server Software is Provided
Perl
PHP
ASP
Sendmail
SMTP
MySQL
Microsoft SQL Server
Microsoft Access
Sybase
PostgreSQL
Oracle
Cold Fusion
ODBC
Unix
Linux
Windows NT
Windows 2000
Windows ME
Windows 98
Windows 95
Windows 3.11
Macintosh
PDA's
Searchable database
Reference numbers assigned
F.A.Q. (knowledgebase)
Customer information database
Asset tracking database
Billing/Sales database
Automatic escalation
Follow-up satisfaction surveys
Reporting / Statistics
Customer history
Confirmation email
Technician email notifications
Pager capable
News/status notification announcements
Pages:
[<<]
1
2
3
4
5
6
[>>]
Copyright
© 2014 HelpDesks.com. All rights reserved.