Support Services Manager (SSM)
SSM is a full-featured application that includes tools to allow you to add a Knowledge Base along with a "trouble ticket" management system to your support services. Certain versions of SSM allow you to integrate your Knowledge Base, Support Desk, and Web Community into a single sign-on environment. scripts.sheddtech.com/ssm/ Review ItDetailsAdd to Research Cart
TESS
100% web-based application for help desk. Supports processing and tracking of customer support requests. The system improves your online support services.Concurrent multiple customers and multiple products support and assigning differentiated access rights to the Knowledge Base is possible. softwaretrend.com Review ItDetailsAdd to Research Cart
X-TRAX
Advanced, 100% web based help desk application with integrated knowledge base and message conferencing that runs under Mac OS X. xsysweb.com/xtrax.html Review ItDetailsAdd to Research Cart
Castle Support
Creation and management of ticket groups allows you to keep the tickets organized. Permissions manager allows setting of permissions. Ability to tie information with a user's .htaccess login for tracking. Can manage the username/passwords for a .htaccess file. castlecgi.castellum.net/scripts/CastleSupport/ Review ItDetailsAdd to Research Cart
ConSol*CM
ConSol* CM: Successful web-based software for controlling communication processes and task management in helpdesk, reclamation, workflow and lead management as well as other CRM assignments consol.de/produkte Review ItAdd to Research Cart
ConSol*CM
ConSol* CM: Successful web-based software for controlling communication processes and task management in helpdesk, reclamation, workflow and lead management as well as other CRM assignments consol.de Review ItAdd to Research Cart
CRM by Web
Web-based CRM: account management, sales force automation, customer service, order management & invoicing. We offer program customization, integration with your web site and / or internal ERP / accounting system. 30-day free trial. crmbyweb.com Review ItAdd to Research Cart
Ferrysoft Help Desk
Web-based help desk with automatic user alerts, optional case submission by e-mail and web services integration. Free for the single user standard edition. ferrysoft.com Review ItAdd to Research Cart
Flextic - Flexible Ticket
Flextic is a powerful helpdesk management application based on ticket system. More personalization function, easy to use client interface for your visitors, manage ticket, faq, news, newsletter, template, validation,statistic, option, skin, languages, admin/staff wap site, realtime alert,.. flextic.com Review ItDetailsAdd to Research Cart
Home Run Help Desk
Home Run Help Desk Enterprise (HRHDe), a three-tier Web-based work order system, provides state of the art ubiquitous help desk functionality. HRHDe is built using Microsoft SQL Server 2000 on the back end, Active Server Pages as the middle layer, and Macromedia Flash on the front end. homerunhelpdesk.com Review ItAdd to Research Cart
One or Zero Helpdesk & Task Management System
The One or Zero Helpdesk and Task Management System is an extremely powerful, yet lightweight, package that is coded in PHP and makes use of MySQL and Sqlite. It is fast, customizable, runs on virtually any platform, and is free for both private and commercial use. oneorzero.com Review ItDetailsAdd to Research Cart
Phixus
Phixus was developed by Renishaw to provide an internal helpdesk solution, but positive feedback from its customer base led to its development for use by other companies.Phixus has been carefully engineered to ensure ease of use, increased efficiency, and is ideal for small to medium size businesses phixus.com Review ItDetailsAdd to Research Cart
QuickIntranet HelpDesk
QuickIntranet’s Free Help Desk Software allows easy help desk ticket submission by end-users, and IT support management. Quickly log help desk calls, enter solutions, and view past help desk calls. quickintranet.com Review ItDetailsAdd to Research Cart
Quism
Quism, QPIT's universal ITIL service manager, is an intuitive and easy-to-use software product with an extreme short learning and implementation cycle.It offers powerful functions for multi-user service management. Quism is completely based on web technology and the CCTA ITIL model. quism.com Review ItAdd to Research Cart
TeamHeadquarters - Unified Team Management
TeamHeadquarters - Unified Team Management™(UTM) is a web-based collaborative project management & help desk software solution with comprehensive document management, incident tracking, and enterprise reporting. Based on the EntryXML™ software architecture, TeamHeadquarters™ can be rapidly implemented by leveraging a company’s investments in Microsoft technologies such as Windows Server, Active Directory, and the Microsoft Office suite. With (UTM) there is finally a software solution that allows you to manage all your project resources in one application. entry.com Review ItAdd to Research Cart
